Privacy Policy

Sportmarket Privacy Policy – Our Firm Commitment to Protecting Your Data

At Sportmarket, your personal information is our most valued asset. On this page, we clearly explain what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
Our Privacy Commitment
Your Data Is Never Sold
All data secured with SSL encryption
Third-Party Data Sharing Is Limited and Transparent
You have the right to request deletion of your data
GDPR-compliant data management

How We Protect Your Privacy

Key Pillars of Sportmarket's Data Protection Framework at a Glance

Encrypted Data Storage

All your personal data is stored with AES-256 encryption. Passwords are never stored in plain text — only in hashed form. This makes it virtually impossible for hackers or unauthorized parties to access your information.

No Data Selling Policy

Sportmarket never sells your personal data to advertisers or third parties. Your name, phone number, and email are used solely for operating the platform.

Access control

Only you can access your account. Two-factor authentication and suspicious login detection are always active. You'll receive an instant notification if any unusual login activity is detected.

Compliance with international standards

Sportmarket operates in compliance with GDPR and international data protection standards. Regular security audits and penetration testing are conducted to ensure your data remains protected at all times.

Right to Deletion

You can request deletion of your personal data at any time. Unless we are required to retain it by law or regulatory obligation, your data will be fully deleted within 30 days.

Data Breach Notification

In the event of a data security breach, we will notify affected members by email and SMS within 72 hours and assist them in taking the necessary steps.

1 Introduction

Sportmarket (sportmarket.fun) is a trusted online betting and gaming platform for members in Bangladesh. We believe that being a truly trustworthy platform means more than just competitive odds or fast payments – it means being completely transparent about how your personal data is handled.

In this Privacy Policy, Sportmarket clearly outlines what data is collected about you, why it is collected, how it is used, and how it is kept secure. By registering on Sportmarket or using the platform, you are considered to have accepted this policy.

Please note: Reading this Privacy Policy is both your right and your responsibility. If anything is unclear, contact us at support@sportmarket.fun.

2 What Information We Collect

Sportmarket collects two types of data – information you provide directly, and information collected automatically as you use the platform.

Data Type Example Purpose of Collection
Identity & Verification Full name, date of birth, NID number KYC verification and age confirmation
Contact information Mobile number, email address Account notifications and support
Financial Information Mobile Pay/Nagad number, bank details Processing deposits and withdrawals
Identity Documents NID/Passport photo, selfie KYC Verification & Fraud Prevention
Usage Data Login time, bet history, game activity Service Improvement & Fraud Detection
Device Information IP address, browser type, device ID Security verification and duplicate account detection

Sportmarket does not collect any information beyond what is listed above. We believe in a strict data minimization approach – only what is necessary, nothing more.

3 How We Collect Information

Sportmarket collects data in the following ways:

  • Directly provided information: Information you provide through the registration form, KYC document uploads, support chat, or email.
  • Automatically collected: Through cookies, log files, and tracking technologies during your use of the platform.
  • Payment Processor: Transaction confirmation data received from the payment gateway during deposits or withdrawals.
  • KYC Verification Service: From approved third-party services for identity verification.

4 Purpose of data use

Sportmarket uses your data solely for the following purposes:

  1. Creating and managing your account and ensuring its security
  2. Processing deposits, withdrawals, and other financial transactions
  3. Completing KYC verification and preventing fraud
  4. Providing customer support and resolving issues
  5. Sending promotions, bonuses, and personalized offers (with your consent)
  6. Improving platform services and fixing bugs
  7. Meeting legal and regulatory obligations
  8. Ensuring responsible gaming and identifying problematic behavior

Important: Sportmarket never uses your data for advertising or sells it to third parties. You can opt out of promotional communications at any time.

5 Third-Party Data Sharing

Sportmarket shares data with third parties only in the following limited circumstances, and only to the extent necessary:

  • Payment Processor: Minimal financial data is shared with Mobile Pay, Nagad, Rocket, and banks only to process transactions.
  • KYC Provider: Identity documents are shared with licensed and regulated KYC providers solely for identity verification purposes.
  • Legal Authorities: Data may be disclosed to comply with legal obligations, including court orders or official requests from regulatory authorities.
  • Fraud Prevention Agency: To assist in investigations into money laundering or fraud.

Your data is never shared with third parties for any purpose beyond those listed above. All our partners operate under strict data protection agreements.

6 Cookie Policy

Sportmarket uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Cookies we use:

  • Essential cookies: Used to maintain your login session and ensure site security. The site cannot function properly without these.
  • Functional cookies: To remember your preferred language, theme, and settings.
  • Analytics Cookies: To understand which pages are visited most frequently. This data is not personally identifiable.

You can disable cookies through your browser settings. However, disabling essential cookies may cause certain features to not work properly.

7 Data Retention Period

Sportmarket only retains your data for as long as necessary. Retention periods by data type:

Data Type Retention Period
Account information (active) For the duration of active account
Financial Transaction Records 5 years (legal requirement)
KYC Documents 5 years after account closure
Log files & session data 90 days
Cookie and tracking data Up to 1 year
Support Conversations 3 years

8 Your Rights

As a Sportmarket member, you have the following rights:

Right to Access

You may request to know what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Deletion

In certain circumstances, you can request that your data be deleted.

Right to Restrict Processing

In certain circumstances, you can request that we restrict how your data is used.

Right to Data Portability

You can request an export of your data in a standard, portable format.

Right to Object

You can object to marketing communications or certain types of data processing.

To exercise any of these rights, email us at support@sportmarket.fun. We will respond within 30 days.

9 Protection of Minors

Sportmarket strictly prohibits use of the platform by anyone under 18. We do not knowingly collect any data from minors.

If we become aware that data from a minor has been collected inadvertently, we will immediately delete that data and close the account.

To Parents: If your child has accidentally created a Sportmarket account, please contact support@sportmarket.fun immediately. We will take prompt action.

10 Security Measures

Sportmarket uses industry-standard security measures to protect your data:

  • All data transfers are encrypted using TLS 1.3
  • Stored data is protected with AES-256 encryption
  • Passwords are stored using bcrypt hashing — never in plain text
  • Regular security audits and vulnerability scanning
  • Restricted staff data access with access logging
  • Dedicated firewall and intrusion detection system

That said, no system is 100% secure. Please do your part as well – use a strong password and never share it with anyone.

11 Changes to the Privacy Policy

Sportmarket may update this privacy policy from time to time. For significant changes, you will be notified via your registered email or SMS. For minor updates, the "Last Updated" date on this page will reflect the change.

We recommend visiting this page regularly. Continued use of the platform after any changes are made will be considered acceptance of the updated policy.

12 Contact

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:

  • Email: support@sportmarket.fun
  • Live Chat: Via the chat button at the bottom right of the platform
  • Response time: Typically within 24–48 hours

Data Protection Officer: To submit a formal privacy-related request, email us at privacy@sportmarket.fun. Our dedicated team will handle your request with the attention it deserves.

Privacy FAQs

Our Members' Most Frequently Asked Questions

No, never. Sportmarket does not sell your mobile number, email address, or any other personal information to third parties. Your number is used solely for account verification, transaction notifications, and support.

Your KYC documents are stored with AES-256 encryption and can only be accessed by a limited number of authorized KYC team members. This information is never shared with third parties — it is only shared with licensed KYC verification services strictly for verification purposes.

Partially, yes. Financial transaction records and KYC documents are retained for 5 years after account closure for legal compliance. However, your personal preferences, betting history, and other data are deleted after the designated retention period.

Yes. You can update your notification preferences in Account Settings, or email support@sportmarket.fun to opt out of promotional communications. Please note that transaction and security-related SMS cannot be disabled, as they are essential for protecting your account.

Your betting history is used solely to improve platform services, detect fraud, and promote responsible gaming. It is never shared with third parties or used for advertising.
Safe and Trusted

Your privacy is protected — join now!

Your data is fully secure with Sportmarket. Get started today with transparent policies, fast payments, and world-class security.

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