Responsible Gaming

Sportmarket Responsible Gaming – Our Commitment to Safe & Enjoyable Betting

Betting on Sportmarket isn't just about winning — it's about having a great experience. We want you to stay in control, enjoy yourself, and play responsibly. This page has all the tools and information you need.

18+
Adults Only
24/7
Support Services Active
5
Protection Tools Available
0 BDT
Free Support

Responsible Gaming Tools

Features Sportmarket offers to keep you protected

Deposit Limit Setting

Set your own daily, weekly, or monthly deposit cap. Once set, you cannot exceed that limit. Lowering it takes effect immediately; increasing it requires a 24-hour cooling period.

Session Time Limit

Set a time limit for your session before you start playing. Once that time is up, the platform will automatically send you a reminder and log you out. Keeping track of your play time has never been easier.

Cooling-Off Period

Need a short break? You can temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, logging in or placing bets won't be possible, but your balance will remain safe.

Self-Exclusion

If you feel gambling is getting out of control, you can request a self-exclusion for anywhere between 6 months and 5 years. Choosing to do this isn't a sign of weakness — it takes real courage.

Loss Limit Setting

Once your losses reach a set amount, betting will automatically stop. It's the most effective way to stay within your budget. You can set your loss limit at any time from your account settings.

Professional Support

Feel like you need support? Sportmarket's trained support team is available 24/7, every day of the week. Talk to us in confidence, without judgment — we'll listen and help.

1 What Responsible Gaming Really Means

Responsible gaming at Sportmarket means treating betting as a form of entertainment — not a source of income. It's enjoyable when you stay in control, stick to your budget, and keep a level head even after a loss.

Betting is a game of skill, but it always carries risk. Never wager money that you can't afford to lose. Sportmarket wants you to enjoy every bet — not let gaming become a burden on your life.

Responsible gaming doesn't mean betting less — it means betting with awareness. Before every bet, ask yourself: "Am I doing this for fun, or to chase a loss?" Your honest answer tells you exactly where you stand.

Keep in mind: Responsible gaming protects not just you, but your family too. Sportmarket makes no compromises on this.

2 Recognizing the Signs of Problem Gambling

We don't always notice when betting starts becoming a habit. If you or someone close to you shows any of the signs below, it's time to take notice:

Betting beyond your budget and feeling regret afterward

Chasing losses by placing more bets to win back what you've lost

Hiding your betting from family or friends

Feeling restless or irritable when thinking about stopping

Taking out loans or dipping into savings to fund your betting

Struggling to focus on work, studies, or relationships

Staying up late to play and experiencing sleep problems

Feeling low or lonely when you're not betting

If more than 3 of these signs apply to you Contact Sportmarket's support team right away or use the Self-Exclusion tool. Reaching out takes courage.

3 Effective ways to keep yourself safe

Building a few simple but effective habits is key to playing responsibly on Sportmarket. Follow these and betting will always stay fun:

  • Set a Budget in Advance: Decide in advance how much BDT you're willing to spend on betting each week or month — and stick to that limit no matter what.
  • Set Time Limits: Set a daily limit on how long you play. Use an alarm or timer to keep track.
  • Stay in Control: Never place bets when you're angry, upset, or under the influence of alcohol. Your judgment is impaired in these states.
  • Accept the loss: Every bet carries the risk of a loss. Accepting that losses happen is the mark of a smart player.
  • Take a Break: Take regular breaks instead of betting non-stop. Step outside, spend time with family.
  • Keep a Betting Log: Track how much you deposit and how much you win or lose. Seeing the real numbers gives you a clear picture of where things stand.
  • Find Other Entertainment: Keep other hobbies and interests in your life beyond betting — it reduces dependence on gaming.

4 How to Use Sportmarket's Protection Tools

Go to your account settings and activate any tool from the "Responsible Gaming" section. Follow the steps below:

1
Log in to Your Account

Log in to Sportmarket with your username and password.

2
Open "Account Settings"

Click the profile icon at the top right and select "Settings".

3
Select the "Responsible Gaming" tab

From the settings menu, click on the "Responsible Gaming" tab.

4
Activate Essential Tools

Set a Deposit Limit, Loss Limit, Time Limit, or Cooling-Off period — whichever you need.

5
Confirm

Save your changes. Decreasing a limit takes effect immediately; increasing one requires a 24-hour waiting period.

If you need help, reach out via live chat — our team is ready to assist you in setting up any of these tools.

5 The Role of Family & Support

Many people don't know how to react when they notice a loved one struggling with betting. Instead of getting angry or confrontational, try to have a calm, open conversation. Remember — problem gambling is a behavioral issue, not a character flaw.

If you believe someone in your family is betting excessively, reach out to Sportmarket's support team. We'll listen, understand the situation, and help you take the right steps.

  • Speak openly — express concern without blame
  • Recommend professional help and offer to go with them
  • Stop providing financial support that may be funding their betting
  • Pay attention to your mental wellbeing too

6 Protection of Minors

Sportmarket strictly prohibits anyone under 18 from using the platform. Age verification at registration and identity verification through the KYC process are both mandatory.

Take the following steps to restrict minors from accessing your device:

  • Use a password or PIN on your device
  • Disable auto-login on the Sportmarket app and website
  • Keep devices out of children's reach
  • Use parental control software on your browser

If you suspect an underage account: Report it immediately at support@sportmarket.fun. We'll verify the account, suspend it, and cancel all associated transactions.

7 Where to Get Help

Sportmarket is here for you. If you feel you need professional help, don't wait — reach out now:

  • Sportmarket Support: support@sportmarket.fun or via live chat — available 24/7
  • Confidential Helpline: Confidential counseling services through the platform
  • Self-Exclusion Request: Anytime, through account settings or via support

Remember, asking for help isn't a sign of weakness — it means you care about yourself and your family. Sportmarket's goal is for you to enjoy betting for life, without it ever becoming a source of hardship.

Protection Tools at a Glance

Activate anytime from your account settings

💰
Deposit Limit

Daily / Weekly / Monthly

📉
Loss Limit

Maximum Loss Limit

⏱️
Time Limit

Session Time Limit

⏸️
Cooling-Off

1–30 Day Break

🚫
Self-Exclusion

6 Months – 5 Years

💬
Support

24/7 Support

Self-Assessment

Answer the following questions honestly to assess where you stand

Answer each question below with "Yes" or "No". If you have more than 3 "Yes" answers, please contact support.

1. In the past month, have you bet more than you planned to?

2. Have you bet more to try to win back money you've lost?

3. Have you lied to family or friends about your betting?

4. Do you find it hard to enjoy yourself without betting?

5. Have you borrowed money or dipped into savings to fund betting?

Responsible Gaming — Frequently Asked Questions

Most Frequently Asked by Members

Yes, completely safe. No transactions can be made on your account during self-exclusion, but your balance will remain exactly as it is. Once the self-exclusion period ends, you can withdraw your funds as normal.

Yes, but not always immediately. Lowering your deposit limit takes effect right away. However, increasing a limit has a 24-hour cooling period — this is intentional, to prevent raising limits in an emotional moment.

A cooling-off is a short-term break — from 1 to 30 days. Your account reactivates automatically once the period ends. Self-exclusion is a longer-term commitment — from 6 months to 5 years. During self-exclusion, logging in is not possible under any circumstances.

Let us know at support@sportmarket.fun. We'll assess the situation and take the necessary steps. However, without the account holder's consent, direct action is limited. We encourage you to urge them to reach out to support themselves.

Yes, completely free. All of Sportmarket's responsible gambling tools — deposit limits, loss limits, time limits, cooling-off periods, self-exclusion, and support services — are available to all members at no cost.
Play Safe

Play Responsibly – Sportmarket Is Here for You

Set your limits, stick to your plan, and keep betting fun. Join Sportmarket today and experience a safer way to bet.

18+ | Gamble Responsibly | Set Your Limits | For help: support@sportmarket.fun

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